Privacy Policy

1. Introduction

Welcome to Sela Trade ("Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website selatrade.com or engage with our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Request information about our services
• Subscribe to our newsletter or communications
• Engage in business transactions with us
• Communicate with us via email, phone, or other channels

The personal information we collect may include:

• Name and contact details (email address, phone number, address)
• Company name and business information
• Payment and billing information
• Communication preferences
• Any other information you choose to provide

Information Automatically Collected

When you visit our website, we automatically collect certain information about your device, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various business purposes, including:

• Providing, operating, and maintaining our services
• Processing and fulfilling your requests and transactions
• Communicating with you about our services, updates, and promotions
• Improving our website and user experience
• Analyzing usage patterns and trends
• Detecting and preventing fraud or other harmful activities
• Complying with legal obligations
• Responding to inquiries and providing customer support

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf
• Business Partners: With your consent, we may share information with business partners to offer certain products or services
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• Protection of Rights: To protect our rights, privacy, safety, property, or that of our users or others

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure socket layer (SSL) technology
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of marketing communications at any time
• Withdrawal of Consent: Withdraw your consent where we rely on consent for processing

To exercise any of these rights, please contact us at info@selatrade.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. Cookies are small data files stored on your device that help us improve our services and your experience.

Types of cookies we use:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Enable enhanced functionality and personalization

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

9. International Data Transfers

As a global trading company, we may transfer your personal information to countries other than your country of residence. When we do so, we ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: